Chromebook & Hotspot Kits
Chromebook & Hotspot kits contain everything you need to connect to the internet at home, including a Chromebook and a Wi-Fi hotspot. The kits can be requested through the catalog or by calling 314-994-3300 and picked up at any branch.
The kits will provide computing and internet access almost anywhere. Chromebooks are optimized for internet use and allow users to perform web-based tasks faster than a traditional laptop. A hotspot can be used to connect Wi-Fi-enabled devices to the Internet–including phones, tablets and laptops. A hotspot can connect up to 10 Wi-Fi devices simultaneously.
- Kits will be restricted to library card-holders aged 18 and up with an established library card in good standing.
- Both devices do not filter content. Parents and caregivers are responsible for monitoring children’s online activity.
- Kits can be checked out for 21 days cannot be renewed.
- Equipment not returned by the due date or returned with missing components will be assessed significant fees that will appear on the user’s library account. Service to the hotspot will be deactivated and the Chromebook will be disabled.
- Please fully charge the Chromebook and hotspot before you return it.
Frequently Asked Questions
You can request a Chromebook & Hotspot Kit by placing a hold in the catalog or calling 314-994-3300.
Equipment not returned by the due date or returned with missing components will be assessed significant fees that will appear on the user’s library account. Service to the hotspot will be deactivated and the Chromebook will be disabled.
Many tasks can be done on the device such as updating social media accounts, checking and sending email, accessing digital content, reading the news, applying for jobs, performing research, video chat and much more!
Yes, the devices have a web camera, speaker and microphone.
We recommend visiting the Chromebook help center to learn more about printing options. You can save printouts as PDFs to either a thumb drive or to cloud storage, such as Google Drive (if you have an account). Visit our document services information (needs link to Library Services info) for details on printing at our branches.
Software and Chrome Extensions cannot be installed on the device. Users can use web-based applications only.
Yes, you are able to use Zoom. You will not be able to add an “Extension” from the Chrome Web Store, but you can “Join from Your Browser”. Look for the linked words “Join from Your Browser” in small print at the bottom of the “Add Zoom to Chrome” page.
When the lid is closed, your session ends, erasing any personal data/cache.
Internet service is provided by T-Mobile’s network. Use of the hotspot is subject to T-Mobile's Acceptable Use Policy, Privacy Policy, and Terms of Use, all of which are available at T-Mobile’s website.
We are not responsible for any files, data, or personal information accessed/transmitted using the hotspot.
The hotspot program is an opt-in service, and the ISP is not bound to our patron privacy policies. We do not have access to or collect specific usage data and we do not provide patron information to the service provider. The only data collected is the total amount of data transmitted and received by each device during a billing cycle and anonymous circulation data related to checkouts of the hotspot devices.
More information about hotspots can be found on Wi-Fi Hotspot (needs link to hotspot info) or by visiting Tmobile.com.
The Quick Start Guide in the case has some helpful information.
- Visit the Chromebook website for more information on how to get the most out of a Chromebook.
- For Hotspot assistance contact T-Mobile Technical Support at 1-844-361-1310.