Bookable Hotspots
Need internet access on vacation, on the road for work, or for a virtual interview? You can now book a hotspot for a specific period of time through the MyTurn portal.
Booking Guidelines
- Hotspots can be booked for up to 21 days and cannot be renewed.
- A patron can only reserve one hotspot at a time.
- Hotspots may only be reserved and checked out by adult cardholders in good standing.
- Hotspots can be reserved up to a year in advance.
- Once a reservation is made, the pick-up location and booking length cannot be changed.
- Please make note of your pickup date and location.
Hotspot Guidelines
- Service will be deactivated if not returned by the due date.
- Replacement cost for the hotspot is $250.
- All components (hotspot, charger, cord, and case) must be present upon return for the item to be checked in.
- Parents and caregivers are responsible for monitoring children’s online activity (Device does not filter content).
- Patrons must complete an acknowledgement form every time the device is checked out.
Learn How to Book and Manage Your Reservation
Frequently Asked Questions
A hotspot allows you to connect wi-fi-enabled devices to the internet. The device is portable so you can connect from almost anywhere: at home, on the bus, in the park and more.
Use the hotspot to connect up to 10 wi-fi devices simultaneously.
Internet is provided by T-Mobile's network and not the Library's network. Use of the hotspot is subject to T-Mobile's Acceptable Use Policy, Privacy Policy, and Terms of Use, all of which are available at T-Mobile's website.
SLCL is not responsible for any files, data, or personal information accessed/transmitted using the hotspot.
The hotspot program is an opt-in service, and so the ISP is not bound to the Library's patron privacy policies. SLCL does not have access to or collect specific usage data. The Library does not provide patron information to the service provider. The only data the Library collects is (a) the total amount of data transmitted and received by each device during a billing cycle, (b) anonymous circulation data related to checkouts of the hotspot devices.
Contact T-Mobile 1-844-361-1310 to determine coverage.
No. Texting/SMS messaging is not available.
Visit T-Mobile’s Website if you are interested in learning more about your borrowed device.
T-Mobile Device Technical Support:
Call T-Mobile at 1-844-361-1310 (7:00 a.m.-7:30 p.m. CST) or 1-800-937-8997 (before 7:00 a.m. or after 7:30 p.m.)